Suntsu Frequency Control, Inc. is an ISO 9001:2000 certified distributor of quartz crystals, crystal oscillators, oven controlled crystal oscillators (OCXO's), temperature compensated crystal oscillators (TCXO's), and voltage controlled crystal oscillators (VCXO's). All of our lines are available in surface-mount and through-hole packaging.
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» Quality Policy

Suntsu's goal is to be a leader in our industry by consistently producing high quality products with a focused effort on timely delivery and customer service. We are dedicated to continually advancing our quality management system and staff which will result in improvements across all facets of our business.

» Quality Objectives

  1. Address every customer request promptly with a personal touch.
  2. Employ a system of internal checks and balances when processing customer orders to ensure accuracy.
  3. Maintain an on-time delivery rate of 90% or better and a quality level of 100dpm or less.
  4. Produce effective and timely remedies for all quality issues.
  5. Continuously improve our quality standards through periodic critical review of our processes and procedures.

Suntsu Frequency Control, Inc.'s quality management system has been certified to the American National Standard of ISO 9001:2008 by Det Norske Veritas.

» Projected = <50 DPM - Typical acceptable level is under 100DPM.

» Demonstrated = 8.95 DPM - Last 3 years, based on confirmed field failures.



» Electrical characteristics = 0.1
» Marking and Lead inspection = 0.4

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